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New Minister of Government and Consumer Services, the Honourable David Orazietti.


Premier Kathleen Wynne appointed her new cabinet in late June, including the new Minister of Government and Consumer Services (MGCS), the Honourable David Orazietti. The Ministry of Government and Consumer Services (MGCS) works to protect Ontario consumers and ensure we all enjoy a fair, safe, and informed marketplace. The Ministry also implements regulatory practices that […]

Leverage technology to increase learning


Emerging technologies rock. Whether in entertainment, travel services, financial services, or simply shopping, consumers have immersed themselves in the digital revolution. Research indicates that consumers rate their digital experience with high levels of satisfaction. Service providers need to understand this new reality and connect with consumers accordingly. Education, for example, needs to leverage their students’ […]

Strategic Planning Checkup


Summer is a great time for association leaders to review processes, plans and procedures with an eye to improving them. One of the most important things an association leader can review is how well the board of directors advances the strategic goals of the association. These are the goals that help your association achieve its […]

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